BAURIX® Wire Ferrules Assortment 2000pcs – Insulated Wire End Sleeves Kit [0.5–10 mm²] – Crimp Ferrules Set – Cable End Terminals According to DIN Standards – Crimping Pins for Electrical Wiring

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.