ORTAVA Countersunk Screws M3 x 16 mm, M3 Countersunk Screws Torx 304 Stainless Steel, Countersunk Head Screws with Hexalobular Socket/Torx (ISR/TX) According to ISO 14581 / DIN 965, for Machines,

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.