Carpoint Breakaway rope with musketeer hook, 100 cm, 1500 N/150 kg, tear-off rope for trailers and caravans, 0438116

I wrote to Bigamart's customer support and they accompanied the process of reshipping the item until it finally arrived. I felt a genuine effort to solve the problem till it was finally solved.

The package was here in Australia from England in a few days — so quick! Something was missing and they refunded it straight away. Pretty happy with these guys.